EXCHANGE & RETURN POLICY
Exchange & Return Policy
Warranty Detail
If something isn't right – we'll fix it. Need a different size? No problem. Just ask. Why? Because we, too, come from medical backgrounds – where high standards and exceptional care are not only valued, but required.
We politely ask the following if you'd like to exchange or return an item:
- All sales of "Clearance" items are final and may be eligible for exchange, however we cannot issue refunds on these items.
- All original tags must still be attached.
- Garments are to be returned in excellent condition - without stains, makeup, or soiling of any kind - just as you would want to receive your order. Cosa uniforms are worn in hygienic environments, and thus must be presented to our customers with 100% cleanliness. By law, all garments returned must be clean.
- We reserve the right to refuse a return if it has clearly been worn, laundered, or excessively soiled.
- All the returns and exchanges between from the date of purchase require the customer to pay for return shipping.
- We do not accept returns or exchanges after 14 days from the original order date.
- We're happy to provide personalized attention to each order - individual or group. Email us at info@cosauniform.com
Warranty Detail
We proudly stand behind the quality of our product at Medelita. We will warranty all non-clearance items from any manufacturer flaws, defects or failures for 12 months after the date the garment was originally shipped from our warehouse. We reserve the right to refuse warranty on any item that appears to be damaged by misuse, modification or repair.